Ryan Battles Marketing & Personal Growth Journal
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Zappos

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Delivering Happiness

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Tony Hsieh, the founder of Zappos, runs his company in a slightly unique way. Instead of focusing strictly on the bottom line, market share, or outdoing the competition in sales, he is passionate about delivering happiness to both his employees and his customers. For example, the budget that most companies would spend on paid advertising, Hsieh invested in customer service and customer experience...

Ryan Battles Marketing & Personal Growth Journal

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HI, I'M RYAN. I believe the best way to learn and remember is by writing things down and sharing them with others. This blog exists to help me synthesize and process my journey towards self-improvement.

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